Wee Make Music Online Lessons

Wee Make Music ABN 70 094 894 145 is the owner and operator of https://weemakemusic.com.au/(website). Wee Make Music offers age-specific, targeted musical education for children.

You and your child’s privacy are important to us and we do our best to comply with Australian privacy legislation. This privacy policy sets out how we handle personal information including what we collect, use, share, and retain when you access our website, use our services (eg. registering for a class), or otherwise interact with us (collectively referred to as the ‘services’).

When we talk about ‘we’, ‘us’, ‘ours’, or ‘Wee Make Music’, we mean Wee Make Music ABN 70 094 894 145, including our officers, employees, successors and assigns. Any reference to ‘you’ or ‘yours’ means you as a user of our website. 

By using this website, you are agreeing to be automatically bound by this privacy policy, including our terms and conditions [insert link] and disclaimer [insert link]. We encourage you to carefully read and understand this privacy policy. 

What is ‘personal information’?

Personal information is information that directly identifies you, such as your name and email address, or information that could be used, on its own or in combination with other information, to identify you.

What is ‘sensitive information’?

Sensitive information includes for example, health information, criminal history, ethnicity and religious beliefs or sexual preferences, and needs more protection. We do not intentionally collect sensitive personal information about you and request you do not unintentionally share it with us.

Your child’s privacy

If your child is aged under 18, you as your child’s parent or legal guardian must consent on their behalf to the collection and use of their personal information.

When you provide us with your child’s personal information, you are agreeing for us to collect, hold and use that information. We may use it for the purpose of answering your enquiry, providing the requested services, or marketing purposes.

You may provide your consent on our registration form [link] for us to take photos or videos of your child and use that for advertising purposes. You agree that copyright in the footage belongs to us, and that we may edit the footage or use parts of it to create derivative works. Once the footage is posted on the internet, we cannot control comments about or use of the footage by others, and we cannot retrieve all copies of the footage if it is shared or downloaded.

Staying Anonymous

You can browse our website anonymously, although cookies may be used.

You will not be able to access our services anonymously. Once you access our services, including for example by sending us an enquiry or filling out the registration form, we will begin collecting personal information in accordance with this policy.

Collecting personal information

We collect a variety of personal information, including:

> Your child’s name, age and date of birth

> Your name, address, phone number and email

> Your payment details (we do not collect your financial information such as credit card details)

> Photos and videos of you or your child

The main way we collect personal information is from you directly, for example: 

> when you contact us by phone or email

> when you complete a registration form on our website

> when you submit an enquiry using the contact form on our website

> when you and your child attend our classes 

Use and Disclosure

We collect, hold, use and disclose your personal information for our business purposes including marketing and to deliver the services you have requested from us. We may use your personal information to contact you, answer enquiries, keep you up to date with our services, or to send you newsletters (if you have signed up to our newsletters).

We will not disclose any of you or your child’s personal information without your consent. Your consent needs to be expressly given (for example, through our registration form).

We may use personal information in other ways directed by you or as required by law. We do not sell or publish personal information you provide to us.

Testimonials

If you provide us with a testimonial, you give us your consent to use the following content on our website, or in marketing material: 

> your name;

> your personal image and or the image of your child; and

> the content of your testimonial.

You also give us permission to store this information in our secure records together with your email address and the date which you provided your testimonial. We will retain and use this information for its intended purpose for as long as we deem appropriate. We use this information based on your consent.

The security of your personal information

We use reasonable and appropriate physical, technical, and administrative safeguards to protect personal information that is held by us from loss, misuse, unauthorised access, modification or disclosure.

To ensure that you and your child’s personal information are secure, we employ a number of means, including: 

> External and internal premises security

> Computer firewall protection

> Restricted access to personal files and information

When we no longer require you or your child’s personal information for the reason you supplied it, we will ensure that the records are disposed of or destroyed securely. 

Notwithstanding our security safeguards, we cannot guarantee 100% security of you or your child’s personal information in all circumstances.

Links to other websites

Our website may provide links to other websites. We are not responsible for the practices employed by those websites, including the information or content contained therein. Please remember that when you use a link to go from our website to another website, our Privacy Notice does not apply to third-party websites. Your browsing and interaction on any third-party website are subject to that third party’s own rules and policies. We encourage you to familiarise yourself with the privacy statements of all websites that you visit and interact with.

Social Networking Services and links to other websites

We may provide links to or use social networking services such as Facebook, YouTube, and Instagram to interact with you or communicate with the public about our work. These sites have their own privacy policies and will handle your personal information for its own purposes.

When you interact with us using these sites, we may collect your personal information.

How we use Cookies and other identifiers

We use a range of tools provided by third parties including search engine browsers and our web hosting company, to collect or view website traffic information. These sites have their own privacy policies

We also use cookies and session tools to improve your experience when accessing our website. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Some website features may not function properly without cookies. 

The information collected by these tools may include the IP address of the device you are using and information about sites that IP address has come from, the pages accessed on our site and the next site visited. We use the information to help to track your use of our website to improve your user experience. To find out how to opt out of tailored advertising please check the options available here – http://www.networkadvertising.org/choices/.

Accessing and correcting your personal information

Please contact us on 07 3399 2592 or send an email to [email protected] you have a request about accessing personal information we hold about you or your child. When you access personal information, we may require you to sign a document stating that you have accessed that information.

You may request copies of the personal information we hold about you or your child, which will only be provided electronically. You have the right to make a request to amend or correct that information. If we do not agree with your requested change or access, we will let you know and will keep a copy of your request with our information. 

We will endeavour to handle all requests for access to personal information as quickly as possible and provide that information to you within 30 days of receipt of your request.

Changes to this privacy policy

We may change this privacy policy from time to time. We have included a ‘last updated’ date at the top of this policy to help you keep track of any changes. You should check back regularly to see if there have been any updates.

Complaints about breaches of privacy

If at any time you have concerns about how we handle you or your child’s personal information, believe that we have wrongfully disclosed those personal information or have breached this privacy policy, then you may lodge a complaint with us by phoning 07 3399 2592 or sending an email [email protected]. If you phone us, we may also ask you to confirm your request in writing.

If you are not happy with how we manage your concerns, you can contact the Australian Privacy Commission, available at http://www.oaic.gov.au.